FIRELog - Support and Help
Thank you for using FIRELog. We are dedicated to accelerating your journey to financial freedom, helping you
master your net worth and find inner peace. If you encounter any issues, please feel free to contact us.
Frequently Asked Questions (FAQ)
Before contacting us, please refer to the following common questions:
- AI Bookkeeping Accuracy: We suggest using clear commands, such as "Lunch $12" or "Taxi cost
$30". When using voice input, please try to do so in a quiet environment.
- Data Backup: Your data is stored on your mobile device by default. Please ensure you have
enabled iCloud Backup to prevent data loss if your phone is lost.
- How is Net Worth calculated? Net Worth = Total Assets - Total Liabilities. Please ensure
you have entered correct balances in both "Assets" and "Liabilities" accounts.
Contact Us
If you have any feature suggestions, bug reports, or partnership proposals, we'd love to hear from you! To help
us assist you faster, please provide the following information:
- FIRELog Version: (Can be found in the Settings page)
- iOS Version: (e.g., iOS 26.0)
- Problem Description: Please describe the situation you encountered in as much detail as
possible.
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